The airline lost my bag. Do I really need to call the police?

Somewhere along the way on Alexandra Epee’s journey home from London, the airline lost her bag. She arrived on time at the baggage claim carousel, but her luggage never did. Then her experience went from annoying to bizarre when a British Airways agent told her to call the police. She did so. But the authorities just directed her back to the airline, and she found herself caught in an endless loop.

Now Epee wants the Elliott Advocacy team to get to the bottom of this lost luggage fiasco. Can we? Read more “The airline lost my bag. Do I really need to call the police?”

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