To know what travelers want in 2015, just listen to what they said in 2014.
“What do travelers really want this year?”
It’s that time of year when everyone makes a resolution. Here’s ours.
“What does “making it better for everyone” really mean?”
With the irrational holiday shopping season now in your rear-view mirror, this is a good time to consider how you feel about the companies to which you’ve just given half your life savings.
Maybe you don’t trust them. Maybe you don’t believe anything their executives say.
Maybe that’s a good thing.
I was reminded of how little customers trust companies when I participated in a recent panel discussion at a public relations conference in Miami. The panel host, from the PR agency Edelman, had released a survey that suggested only 15 percent of American consumers trust the words that come from an executive’s mouth. Only half trust business as an institution.
Other polls, I was not surprised to learn, put the trust figures in the single digits.
“Your New Year’s resolution: Trust no one”
Here’s wishing you a very happy and adventure-filled 2013. We shot a little video of the Elliott family and our New Year’s travel wishes, and since our sites are undergoing some routine maintenance over the weekend, we wanted to share it with you now.
“Happy New Year! So where are you going in 2013?”
Sometimes, the TSA can be its own worst enemy.
Consider what it said about itself last week, while other federal agencies were touting their 2011 accomplishments.
“TSA Watch: Looking back, this agency was its own worst enemy”