Ilya Kovalenko believes that an Expedia mistake caused Turkish Airlines to deny him boarding on his recent international flight. And now he wants a full refund from Expedia and an apology. Unfortunately, the responsibility for Kovalenko’s missed vacation might lie a little closer to home. “His missed vacation is not an Expedia mistake”
Lin Wang takes the domestic leg of her Delta Air Lines journey to China without incident. The problem comes when she tries to board the international portion of her trip using an expired Chinese passport and a notice from the Chinese embassy. She explains that these are valid travel documents for her to enter China, but the gate agent is unconvinced, and she’s denied boarding.
Now she wants to know who is responsible for this travel fiasco. “Delta Air Lines rejected me and my valid travel documents!”