While analysts and regulators weigh the pros and cons of AT&T’s recently proposed $85.4 billion merger with Time Warner, customers have begun voicing their own concerns. Topping the list: What does this deal mean for their service? “How will the AT&T-Time Warner merger affect customer service?”
Corporate mergers make sense if you’re a corporation. But what if you’re a person? That’s what Christopher Gomez wants to know.
“When you’re caught in the middle of a corporate merger, you lose”
When I think about the benefits of airline mergers, I’m reminded of Karen Griffin’s story.
“Two cheers for all those airline mergers”
The new American Airlines — the product of last year’s controversial merger between American and US Airways — may only be a few months old, but that hasn’t stopped travelers from forming opinions about the world’s largest airline.
The carrier, based in Dallas, has made some noteworthy changes since it settled a lawsuit with the Justice Department in December, clearing the new American for takeoff. Among them: revising some of its frequent-flier benefits, small but important changes to the way it sells flights, and new ticket policies.
“Significant benefits for customers are already being delivered,” says American spokesman John McDonald.
“Is the American-US Airways merger delivering on its promises?”
Here’s today’s Christopher Elliott Show. Guest Charlie Leocha and I discuss travel insurance, airline mergers and we are joined by a cat. No, seriously.