I’d like to help Jack and Sue Guenza. A late spring storm interrupted their Mexican vacation, and they assumed their travel insurance would cover them. But, of course it didn’t, which is why they’re here now, asking the E-Team to do its thing. “I canceled my Club Med vacation, but my claim was denied”
Club Med Sandpiper Bay is an all-inclusive resort near Port St. Lucie, Fla. — the perfect place to escape the cold December weather in Washington without having to spend hours on a plane. At least that’s what Jane Winfrey thought.
Back in April, she made a deposit for the week of Dec. 2 to 10 at hotel. But in late August, she received an apologetic call from Club Med representative. There was a problem with her reservation.
“Can this trip be saved? Left high and dry by my resort”