Is my broken business class seat on LOT only worth a $200 Expedia voucher?

How much compensation is a malfunctioning airline seat on LOT Polish Airlines worth?

Judy Miller wants to know. She would like a cash payment after being forced to sit upright for nine hours. But she was offered a voucher and a discount off a future flight — on another airline. Read more “Is my broken business class seat on LOT only worth a $200 Expedia voucher?”

I missed my flight because it left early — why wasn’t I informed?

Something about Nina Bucki’s story doesn’t quite add up. She’d planned a trip to Poland with her two daughters, but didn’t take it. She asked our help in getting a refund or credit for her unused airfares. Read more “I missed my flight because it left early — why wasn’t I informed?”

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