Alaska Airlines bumped a real American hero – should I get involved?

Chris Parypa Photography / Shutterstock.com
Chris Parypa Photography / Shutterstock.com
It’s not every day that you hear from a real American hero like Chuck Yeager. Yes, the Chuck Yeager. It turns out he and his wife, Victoria, catch my syndicated column in The Sacramento Bee.

They contacted me after running into some trouble on two separate itineraries to Anchorage, and despite every effort to get things sorted out with Alaska Airlines, they couldn’t.

By the way, if you don’t know who Chuck Yeager is, look up the word “hero” in the dictionary. You see that guy? That’s Gen. Yeager.
Read more “Alaska Airlines bumped a real American hero – should I get involved?”

A perfect score for Southwest Airlines — perfectly awful!

I’m a big fan of Southwest Airlines, but the latest Transportation Department report card isn’t.

I’m beginning to wonder if flying into LaGuardia was such a good idea …
Read more “A perfect score for Southwest Airlines — perfectly awful!”

And the award for tardiest airline of the summer goes to …

… American Airlines, according to a report released late today by FlightStats.

Less than two-thirds of its flights — 64.55 percent — were considered on-time. An eye-popping 16.20 percent of its flights were more than 44 minutes late.

Technically, American had the worst on-time record of the major airlines. But only four other airlines — regional carriers Colgan, Comair, Gulfstream International and Freedom Airlines — had more delays.

The absolute bottom was Freedom Airlines (maybe the wrong name, if you think about it) with only 54.52 percent of its flights leaving on time this summer.

The airline with the best record? Hawaiian Airlines, with 88.60 percent of its flights operating on time.

Surprisingly, it was followed by Frontier Airlines, which recorded an 85.34 percent on-time record for the summer.