A LATAM ticketing error cost this traveler $200. Where’s her refund?

Patricia Honeycutt buys a ticket to fly between two cities in Argentina, but because of a LATAM ticketing error, she’s out an extra $200. Can our advocates help her get a refund? Read more “A LATAM ticketing error cost this traveler $200. Where’s her refund?”

I’m traveling with a cello. Why won’t LATAM allow it to fly with me?

Jennifer Stumm’s instrument case tugs at our heartstrings because LATAM Airlines refused to issue her client a ticket for his cello. Read more “I’m traveling with a cello. Why won’t LATAM allow it to fly with me?”