I sent my laptop to Fujitsu and that’s the last I heard from it

Robert Walker’s laptop is missing in action. Can I rescue it?
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Help, my Lenovo laptop is cursed

Santosh Thakur’s laptop is plagued by problems. He wants Lenovo to take it back. Why won’t it?
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Whose fault is that crack in my laptop, Sony?

Pavel Ignatov/Shutterstock
Pavel Ignatov/Shutterstock
Maxim Borodin’s laptop is out of warranty, and that seems to be all the license Sony needs to play games with a repair estimate. Can this computer be saved?

Question: I bought a Sony Vaio laptop last year. Three months ago one piece broke inside, and a month later, there was a horizontal crack on the screen. However, I still was able to use my laptop.

I sent my laptop to Sony, and they wanted $500 to repair it. I told them I’d rather purchase the part and replace it myself. But when I got my item back from Sony, there was another vertical crack on the screen, which totally disabled my laptop. I can’t use it right now.
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Look out! 4 things that get damaged at the airport

wheelchairTSA agents believe they are the last line of defense against terrorism, and that sometimes you have to break a few metaphorical eggs to keep America safe.

At least that’s the impression Norma Eigles came away with when she was recently screened at Fort Lauderdale-Hollywood International Airport in South Florida. Eigles, who was visiting relatives in Boca Raton, Fla., is 75 years old and has a knee replacement — an unlikely threat to aviation security.

“While I was being patted down, another screener opened my carry-on bag to remove my adjustable cane,” she says. “This was sent through X-ray again, and he then proceeded to unscrew the sections because he said he had to be sure there was no knife or sword in it.”
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Oh no! I bought the laptop from hell at Best Buy

Question: I bought an Asus laptop computer from Best Buy recently. Soon after I began using it, the PC started shutting down randomly.
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