Hotwire drops Days Inn hotel after “crazy lady” incident

Gerald Besses did not have a good stay at the Days Inn in Point Richmond, Calif. To put it mildly.

His visit featured a confrontation with a “crazy” employee, a substandard room and a run-in with police topped off by an early and involuntary departure. His online travel agency, Hotwire, agreed to refund his room, but Besses wants more. He believes Hotwire should blacklist the property.

If nothing else, his account reinforces what readers of this blog already know: Some trips just can’t be saved. But let’s not get ahead of ourselves.

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