Can this trip be saved? “Come to the room, I have an emergency”

Erica Lara and her boyfriend, Patrick, checked into the Hilton Key Largo Grande Resort & Beach Club last Saturday for a wedding, but they didn’t stay long.

Patrick suffered an unfortunate, and extremely painful mishap, and was sent to the hospital. Details on his condition in a moment (warning: if you are in any way squeamish, click away now). The couple want their money back because they didn’t get to use the room.
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