A JCPenney gift card instead of cash refund — is that fair?

Connie Shomin says she will never shop again at JCPenney. She recently returned two pairs of jeans to the store, but the representative offered her a JCPenney gift card instead of a cash refund, and that didn’t sit well with her. Read more “A JCPenney gift card instead of cash refund — is that fair?”

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