Babies need passports to fly internationally just like their parents. Aly Meyer wishes someone had given her this information before her family showed up at the airport ready for their tropical vacation. That’s when an airline employee broke the news that her baby’s passport card was not valid for international air travel. As a result, instead of flying to Mexico the family headed right back home.
Now Meyer wants the United States Postal Service to reimburse her for this lost vacation. But is that where she should be placing the blame for the fiasco?
Read more “This is what happens when your baby needs a passport, but you didn’t get one”
Elgy Gillespie was on her way to the airport when she lost her passport. No problem, she thought. She had recently read an article about lost passport problems. So she was confident that she could talk her way onboard her international flight. But when a Norwegian Air Shuttle agent unequivocally denied her check-in without a passport, she was stunned by his lack of understanding and contacted Elliott Advocacy for help. Read more “No, you can’t fly internationally with just a library card”
Barbara Vannier’s adult daughter tried to check in for her recent international cruise with just a driver’s license and a printout from Ancestry.com. Unfortunately, she quickly found out that this is not valid ID to cruise to Canada and the ship left without her. Now Vannier wants an apology from Royal Caribbean and a full cash refund for her daughter’s missed vacation. But is she entitled to either? Read more “A “printout” from Ancestry.com is not valid ID to cruise to Canada”