What if your agent cancels your cruise by mistake — and then quits?

What happens if your travel agent cancels your cruise by mistake and then quits his job? Unfortunately, Margaret Prendergast knows very well — you can quickly lose thousands of your hard-earned dollars.

Prendergast has been patiently waiting since March for Norwegian Cruise Line to process a refund for a cruise it canceled. But because her agent erroneously canceled her cruise several days before the cruise line, it’s a refund NCL will never send.

Now she’s asking the Elliott Advocacy team if we can somehow retrieve her lost $5,587. Can we do it?  (Reprint) Read more “What if your agent cancels your cruise by mistake — and then quits?”

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