Did yet another fake review slip past TripAdvisor?

showerSara Jensen had such an awful stay at the Hotel Toshi in New York that she decided to write about it on TripAdvisor. Little did she know that a hotel representative pretending to be a satisfied guest would promptly post a positive review to counter her comments. Or that TripAdvisor would allow it.

This is just the latest in a series of developments that have called into question the reliability of user-generated reviews on TripAdvisor. (Since my latest post about the company, it has stopped responding to my requests for comments. I have, however, asked for its side of the story.)
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