Travel insurance claim denied, denied, denied — oh, never mind!

Here’s a truly strange case, brought to you by the H1N1 virus and our friends at Access America.

You might say Marian Levin’s claim was denied on a technicality. An important technicality that I’ll get to in a moment. But it’s how her problem was resolved that’s even more interesting: Her travel insurance company turned down her claim and a subsequent appeal but then mailed her a check anyway.

All of which goes to show that if you don’t like the first (or second, or third) answer from a travel insurance company, just keep asking.

Levin explains what happened to her:
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More than half of air travelers would fly with the flu to avoid a change fee

maskA disturbing new poll says 51 percent of air travelers say they’d rather fly while infected with the flu than pay a $150 airline change fee.

The survey, conducted by TripAdvisor.com, asked travelers if they would fly while they’re sick in order to avoid paying a booking change fee. A total of 2,327 users responded.

Airlines have resisted calls to loosen their highly profitable change-fee requirements in the face of the H1N1 epidemic. They apparently prefer a Band-Aid solution to the problem.
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How are airlines stopping the spread of Swine Flu on planes? (Hint: Begins with “p” and rhymes with “hell”)

purellIt looks as if the airlines have no intention of loosening their inflexible change fee requirements to prevent a Swine Flu outbreak on planes. The Federal Aviation Administration confirmed that it has begun testing hand sanitizers for flammability, and at least one source close to the agency says carriers intend to deploy bottles of the gel on their planes as flu season gets underway.

That’s right, the airline industry’s answer to the H1N1 problem is apparently Purell on planes.
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