Which travel company’s CEO is rated highest by its own employees? The answer is …

ishot-9Southwest Airlines, according to a new survey by Glassdoor, a company that conducts online salary surveys.

Southwest workers called the company “amazing” and its CEO, Gary Kelly, “fantastic.” It was followed by online travel agency Hotwire, Continental Airlines and Marriott.
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And the award for worst airline CEO goes to …

uniUnited Airlines’ Glenn Tilton. He was the third-worst chief executive officer in a survey of American executives, according to a new employee poll by Glassdoor, a company that conducts online salary reviews.

Employees complained that United’s management treated them disrespectfully, were too bottom-line oriented and had run morale into the ground. Here’s a typical response:

United has the worst management of any airline. The treat their employees with disrespect and have little interest in changing their ways. Upper management have no idea how to manage employees, the airline’s assets or money.

You can read more employee comments here.

There’s something of a silver lining for Tilton. He came in second during the last survey at the end of last year. This time, two other CEOs out-underperformed him: Krishna Srinivasan of Frost & Sullivan and Steve Odland of Office Depot.

The top travel company on Glassdoor’s survey was also an airline: Continental Airlines and its chief executive, Larry Kellner.
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