Airberlin changed my flight and added a 19-hour layover

Stella Clark is traveling through Europe when she receives an alert of a schedule change to her upcoming Airberlin flight — one that turns a four-hour jaunt into a 29-hour overnight journey. Why won’t the airline allow her to cancel this unpleasant itinerary? Read more “Airberlin changed my flight and added a 19-hour layover”

I rejected my flight’s schedule change. Now American Airlines rejected my refund request!

When Amanda Nelson booked a nonrefundable nonstop flight to Denver, she rejected the schedule change that included connecting flights. Then American Airlines rejected her request for a refund. Read more “I rejected my flight’s schedule change. Now American Airlines rejected my refund request!”

American flexes its muscle until passengers push back

Herb Sadler found that American Airlines arbitrarily changed his flight schedule, moving his return flight to the day before he had planned to come home. Can it do that? And is it right? Read more “American flexes its muscle until passengers push back”