Errors of omission: 3 tips on how to avoid a disclosure scam

Isak55/Shutterstock
Isak55/Shutterstock
They say the devil is in the details. Moyosore Otepola would probably agree.

She recently booked a hotel reservation in Chicago through an airline website. “I found a better deal and decided to cancel the reservation,” she says. But when Otepola phoned the hotel to cancel, a representative delivered some bad news: the reservation couldn’t be changed. Check the terms of her reservation, the employee scolded.

Her airline had failed to mention that little detail.
Read more “Errors of omission: 3 tips on how to avoid a disclosure scam”

Ship of fine print: 7 clauses to beware of in your cruise contract

If you ever want to feel confused, outraged and powerless all at the same time, just read your cruise line’s ticket contract.

Carrie Streahle didn’t know what was in hers until her cruise arrived late in Houston, and she had to pay an extra $1,900 in airfares and accommodations to get home. She contacted Carnival, asking for reimbursement.

“Carnival’s first response was that we didn’t have travel insurance,” she says. She protested. The cruise line responded again, this time blaming Mother Nature. “They said they can’t control the weather,” she says.
Read more “Ship of fine print: 7 clauses to beware of in your cruise contract”