Question: Two years ago, we purchased a Vizio television based on the excellent reviews it received and affordable price. One week before the warranty expired, a vertical red line appeared on the screen. We called customer service and were walked through the process of discharging the static build up. Read more “When did the warranty on my TV expire? We can’t agree!”
Before Donna Adams was scheduled to fly from Orlando to Indianapolis on AirTran back in 2010, she hurt her back and had to cancel her trip. When she discovered her condition was a lot worse than she thought, she had to postpone the new flight she’d booked with her ticket credit.
Rachel Cabarcas’s timing isn’t the best. No, not because she has an expired awards problem she’s sharing with us today, but because if she’d waited a little longer, then this probably wouldn’t have been a problem.
And what, exactly, is the problem? Her Southwest Airlines Rapid Rewards are no longer valid, and she’d like them back.
Kenneth Miller thought he had squirreled away more than 100,000 Delta Air Lines frequent flier miles, which he planned to use for a special 20th anniversary trip.
He thought wrong.
When he checked with the airline, it claimed he had no miles.
“My balance was at zero,” he says. “It turns out that even though I used to have points with no expiration date, Delta had made changes to its program, and because of inactivity on my account, my points were deleted.” Read more “3 ways to avoid the newest travel ‘gotcha’”
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