Christopher Anderson believes he just discovered the world’s worst travel agent ever — one who lacks even basic geography skills. Just how bad were those skills? Well, Anderson and his wife asked this “professional” to plan a vacation to Cabo San Lucas, Mexico. But she booked them a trip to Cancun, on the opposite side of the country. Then to make matters worse, this geographically challenged agent expected the couple to pay for her mistake.
What is going on here, and can the Elliott Advocacy team help? (Reprint) “Is this the worst travel agent ever?”