No, your insults won’t make European law apply to Southwest Airlines

Kathleen DeRosa’s Southwest Airlines domestic flight from Texas to Florida didn’t take off on schedule because of a de-icing problem. So why is DeRosa invoking European laws to persuade the airline to compensate her?

And why is she doing it like this? Read more “No, your insults won’t make European law apply to Southwest Airlines”

Do “local” laws mean I don’t have a claim for canceled Aer Lingus flight?

When Aer Lingus cancels Jean McShane’s flight from Orlando to Dublin, it says “local laws” prevent it from compensating her. Is the airline right? Read more “Do “local” laws mean I don’t have a claim for canceled Aer Lingus flight?”

WOW Air, where’s my $92 refund?

Colleen Lamont’s flight from Scotland to Iceland is delayed, making her miss her connecting flight back home. When her airline rebooks her, it’s on a different airline — and to a different return airport than the one she originally booked. Does it owe her anything for the inconvenience? Read more “WOW Air, where’s my $92 refund?”