Delayed 23 hours on Emirates, waited two years for a refund — and now, a press release?

If it took me two years to resolve a case — a long, complicated and painful case — I probably wouldn’t issue a press release. But that’s exactly what refund.me just did. Read more “Delayed 23 hours on Emirates, waited two years for a refund — and now, a press release?”

For Delta, these “extraordinary” circumstances aren’t quite enough

Gabi Tanis’ flight from Frankfurt to New York is canceled after a pilot falls ill. Isn’t she entitled to compensation under EU rules? Read more “For Delta, these “extraordinary” circumstances aren’t quite enough”