What happens when consumer advocates are fired

You’re fired!

No one likes to hear those words. But when people like Kathleen Engel and Judith Fox are on the receiving end of them, it can have a profound effect on the rest of us. Read more “What happens when consumer advocates are fired”

These results leave the competition in the dust

Let’s talk about results.

If you’re like me, you probably spend more time looking forward than back. No point worrying about the past since there’s absolutely nothing you can do to change it. What’s done is done. Read more “These results leave the competition in the dust”

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