Buddy needed emergency surgery and our company contacts came to the rescue

Joy Silva’s Alaska Airlines case wouldn’t have gone far even under the best of circumstances.

You might even say it would have gone to the dogs.

Her dog, to be exact.

Her story, which involved Alaska Airlines, her pet, unexpected surgery and a few insider tricks, offers lessons for the rest of us. Sometimes, even frivolous-sounding cases have some merit. Hers certainly did, much to my surprise — and probably yours, too. Read more “Buddy needed emergency surgery and our company contacts came to the rescue”

Ridiculous or not? Your pet isn’t welcome on board this summer

This was supposed to be the best summer ever for pets that fly.

Pet Airways, the upstart air carrier for animals, is just starting to hit its stride. It recently added flight to Orlando and St. Louis, and its revenues more than doubled from a year ago. Not too shabby!

Several airlines have also introduced pet-friendly promotions, most notably JetBlue Airways, with its quirky JetPaws program, which is now in its third summer.

Even the airlines that weren’t exactly pet-friendly appear to have gotten in touch with their animal side. Sure, there are still sporadic pet deaths — here’s a site that tracks them closely — but it’s nothing like it was a few summers ago, when animals were routinely dying the cargo hold, and often under tragic and inhumane circumstances.

So why has this summer gone to the dogs?
Read more “Ridiculous or not? Your pet isn’t welcome on board this summer”