Is this the worst Airbnb experience ever?!

Lee Smith believes she just had the worst Airbnb experience ever. And after you hear — and see — what she (and her cat) endured during the past month, I think you might agree.

Her tale is a harsh reminder of the risky nature of shared-space rentals. Smith assumed the Airbnb host had properly vetted the man with whom she would be sharing an apartment. Unfortunately, that doesn’t appear to be the case. (Reprint) Read more “Is this the worst Airbnb experience ever?!”

If a worried host asks you to pretend not to be a guest, it’s time to go

If your vacation rental host asks you to pretend not to be a guest during your stay, would you?

That’s the odd situation that confronted Josephine Avina last July when her family planned a short trip during the pandemic. But pretending not to be guests wasn’t the only thing the host wanted the Avinas to do. She also expected them to be OK with living in the remnants of a bachelorette party held the night before.

As you’ve probably already guessed, the Avinas with their two small children in tow weren’t OK with any of it. They promptly asked for a refund and took off for a hotel. And although the owner agreed to return their rental payment, it’s eight months later and the Avinas are still waiting.

Now, after a failed credit card dispute over the missing refund, the Elliott Advocacy team is the family’s last hope. (Reprint) Read more “If a worried host asks you to pretend not to be a guest, it’s time to go”