A diabetic episode — but no sympathy from Radisson Blu

What do a diabetic episode and a Radisson hotel’s expensive taste in lamps have to do with consumer advocacy? A lot, if you’re Sharon Kimball. Read more “A diabetic episode — but no sympathy from Radisson Blu”

Wrongfully accused of damaging my rental car

Enterprise wants David Bressler to pay for damage to one of its cars. But he didn’t do it. Or did he?
Read more “Wrongfully accused of damaging my rental car”

Hertz pushes the envelope. We shred the envelope.

Last Christmas Eve, on a highway outside of Boston, Julie Thomason was involved in a car accident. Thankfully, no one was hurt.

Thomason’s Hertz rental car had seen better days. In fact, the car was totaled.
Read more “Hertz pushes the envelope. We shred the envelope.”

“What should I do now?”

Damir Enaliev needs help.

I’ve tried. I contacted his car rental company in Newark after it dinged him with a $1,125 bill for damages he claims he didn’t inflict on his vehicle. Not only did the company ignore my efforts; it’s now demanding he pay up immediately, or it will send the bill to a collections agency.
Read more ““What should I do now?””

One blown tire and a funeral

When Randahl Lindgren landed in Omaha to be with his dying mother, the last thing on his mind was his rental car.
Read more “One blown tire and a funeral”

This free newsletter will save you from scams.