Here’s why a $16,000 luggage reimbursement claim will always fall flat

After her recent flight on Interjet, Lynda Leibrock discovered that unidentified “airline goo” ruined three pieces of her luggage. She hoped the airline would quickly pay her luggage reimbursement request– all $16,000 of it.

Things didn’t work out the way she had hoped.

Read more “Here’s why a $16,000 luggage reimbursement claim will always fall flat”

This isn’t how a damaged-bag claim is usually paid!

Has Joshua Ngwang Menang been scammed? First, his baggage was damaged while flying on KLM. Then he was “compensated” with an uncashable check. Read more “This isn’t how a damaged-bag claim is usually paid!”

Hey Emirates! Where is the wheel from my checked bag?

Jayant Uppal’s rolling bag won’t roll anymore, and he blames Emirates Airlines for breaking off his wheel in transit. Airlines generally are strict about compensating for “normal wear and tear” of checked bags. Can our advocates help him get his bag rolling again? Read more “Hey Emirates! Where is the wheel from my checked bag?”

“It was the worst airline experience I have ever had”

After Mike and Kim Durkot have the “worst” airline experience ever, do they deserve a refund of their baggage fees? Find out. Read more ““It was the worst airline experience I have ever had””

My suitcase is missing – why won’t Turkish Airlines reimburse me?

Shan Forgham Newham’s suitcase goes missing for 15 days on a trip from Istanbul to Manchester, England. When he finally received it, it’s damaged and some of his possessions are missing. Why can’t he get any reimbursement from Turkish Airlines? Read more “My suitcase is missing – why won’t Turkish Airlines reimburse me?”

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