Peggy Wimberly got a big surprise when she showed up in Barcelona for her Mediterranean cruise aboard MSC Cruises’ Meraviglia. Although she had made full payment for the trip to her travel agent, the agent never paid for the cruise. As a result of the nonpayment, MSC canceled Wimberly’s reservation weeks before the sailing. But no one informed her.
And although MSC eventually allowed Wimberly to board the ship, it cost her an unexpected additional $1,633 — and the loss of her preferred cabin.
(#4: Counting down the top articles of 2019)
Read more “This is what happens when your travel agent never paid for the cruise”
Should you receive a refund if you hate your cruise so much that you get off the ship early? What if you leave the cruise before it even sets sail?
Lori Rutt and her husband maintain that if intolerable conditions push you to leave the cruise, a refund is owed. The couple recently boarded their first cruise ever. But only hours later they disembarked — never to return. Read more “This is what happens when you hate your cruise and get off the ship early”
Looking for a quick and easy way to ruin your cruise? Just show up at the dock with the wrong travel documents. Alicia Ares and her fiancé recently did just that. As a result, the couple was denied boarding Royal Caribbean’s Empress of the Seas. And their tropical maritime dreams suddenly morphed into an express road trip back home. Read more “This is how to ruin your cruise and lose $ 2,753 at the same time”
Getting hurt on a cruise can lead to sky-high medical bills, missed adventures and other expenses. Virginia Casady knows. Last year, she suffered a terrible injury aboard the Viking Sun. That injury led to a sudden, premature end to her 120-day, $80,000 round-the-world cruise. Read more “An injury forced me to leave the cruise. What happened to my $ 62,000 claim?”
Norwegian Cruise Line just informed Christie Cook that she has been added to its Do Not Sail list. In other words, she’s banned from cruising with NCL and its affiliated lines — forever. And she says the company will not tell her why. However, the details of her case provide strong clues for her banishment. Read more “Surprise! You’re on the Do Not Sail list. Now what?”