I don’t mean to start a fight, but people really want to know the answer to this question: Who controls the window shade on your flight? “Who controls the window shade on your flight?”
Hardly a day seems to go by that I don’t get a complaint about the Transportation Security Administration.
Today it’s Judi Kutzko’s turn. She believes many air travelers like her are afraid to stand up to the agency for fear of being blacklisted.
“TSA can — and often does — make things miserable for anyone who speaks up,” she says.