Who has the worst contract in travel?

The devil is in these details. / Photo by Feathered Tar - Flick
Will the business with the most customer-hostile contract please stand and take a bow?

What’s that? Oh no, please, don’t all get up at once.
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Contract confusion: Don’t let your vacation get lost in translation

On second thought, maybe Haroldy Woods should have paid full fare for her train ticket from Frankfurt to Passau, Germany.

But a ticket agent assured her that signing up for a Deutsche BahnCard would save her money – about 25 percent off her 80 euro fare. Then she handed Woods a contract for the membership program in German, which Woods signed.

Just one problem: Woods doesn’t speak German.
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