We could use a little help with these Super 8 contacts

Nancy Maguire could use a little help with contacting Super 8. So could we.

Super 8 is a huge mystery. We’ve just posted executive contacts for the hotel chain, but as my Grandpa Jimmy used to say, the pickins are slim. Read more “We could use a little help with these Super 8 contacts”

Got a problem with Airbnb? Try these executive contacts

It was the kind of Airbnb horror story that any self-respecting journalist would write into a lede for an easy takedown story on the sharing economy.
Read more “Got a problem with Airbnb? Try these executive contacts”

Are executives hiding from their customers?

There she is, on the FedEx blog, so tantalizingly close.
Read more “Are executives hiding from their customers?”

“I need this removed as quickly as possible”

The email from a vice president’s assistant, received late yesterday, looked desperate. Seems one of our researchers had done too good a job finding her manager’s contact information. We’d unearthed — and published — a home number for the VP.

“I need this removed as quickly as possible,” she demanded.
Read more ““I need this removed as quickly as possible””

No compensation for Alitalia bird ingestion

Paul DiFeterici’s recent Alitalia flight from Miami to Rome was delayed by seven hours. “We were given a paper with information to contact Alitalia customer relations for compensation,” he says. He tried calling and writing to the airline, but no luck.

“I haven’t heard from them,” he says. “Would you be able to help me contact the correct people?”
Read more “No compensation for Alitalia bird ingestion”