Warning: A connecting city is not the same as a stopover

Smart travelers know the importance of leaving plenty of time between connecting flights to protect themselves from problems caused by delays. Read more “Warning: A connecting city is not the same as a stopover”

Sinorama booked us with invalid connections and we had to buy new tickets

Linda Gray and her partner booked a trip to China and Thailand with Sinorama, a Canada-based China tour operator, and had a lovely time — until they tried to return home. Read more “Sinorama booked us with invalid connections and we had to buy new tickets”

Why won’t American pay for my Delta flight?

When Brianna Ryan received notice that her American Airlines flight was delayed, she worried that she wouldn’t have time to make a connecting flight. According to Ryan, an American customer service agent promised that if she booked a new flight on another airline, American Airlines would pay for it. But when she sought reimbursement for her new airfare, American denied her request. Read more “Why won’t American pay for my Delta flight?”

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