Was this a Spirit Airlines computer glitch or just user error?

Alison Boan believes that a Spirit Airlines computer glitch caused her return flight to be booked on the wrong date and increased her ticket price. Just hours later, when she discovers the problem, she calls the airline to switch to the correct flight. So why isn’t she allowed to do so? Read more “Was this a Spirit Airlines computer glitch or just user error?”

Are my Spirit Airlines vouchers really only worth $12?

When John Dignam and his daughter accept a voluntary bump from their Spirit Airlines flight, they are pleased to receive two free round-trip Spirit Airlines vouchers as compensation. But the surprise comes when he tries to apply them to a new trip. Could they really only be worth $12 each? Read more “Are my Spirit Airlines vouchers really only worth $12?”