When Arlene Morzinsky tried to check in for her recent JetBlue Airways flight to New Orleans, the airline told her that her business wasn’t welcome. “Get out of my store! What to do when you’re denied service”
You can always cancel.
Those are the four most dangerous words a consumer can hear.
They’re often preceded by: “Don’t worry!” “When you hear these words, run!”
Can we talk about the end? It’s that moment when you say, “That’s it. I’m taking my business elsewhere.” And you mean it. “When it’s time to take your business elsewhere, here’s the right way to exit”
I know you’re silently laughing at that headline. Stop it, already. There are still a few good companies left that care more about their customers than themselves. “How to find a company that exceeds your wildest expectations”
When you think of stealing from a travel company, swiping a towel or bathrobe from a hotel probably comes to mind. “Why you’re stealing from your travel company”