Our comments are back, baby!*

Our hosted comments are back. Did you miss them?

I know some of you did. You told me the hosted comments below each story were the best part of this site, and that you looked forward to reading them every day.

I hear you. Read more “Our comments are back, baby!*”

We switched off the comments and you liked it. Well, most of you did.

We turned our hosted comments off yesterday.

Was I nervous about that? Oh, yes. And how.
Read more “We switched off the comments and you liked it. Well, most of you did.”

We’re pausing our comments section, starting now. Here’s why.

When it comes to the user-generated comments, Amy Hayden’s email looks as if it could be the proverbial straw that broke the camel’s back. But those of you who have been reading this site — and commenting on it — probably know better. Read more “We’re pausing our comments section, starting now. Here’s why.”

I can’t believe you said that! The best comments of 2016

The cause of consumer advocacy certainly kept our advocates busy in 2016. And it kept you talking.

And how. Read more “I can’t believe you said that! The best comments of 2016”

Multipage rage! Yes, it’s time for that discussion. Let’s do this thing.

Once a month, I feature your best comments in a post. We could do that today. We could talk about Michelle Bell’s story on the flight attendant who allegedly injured one of our readers or my tirade against airline codesharing, both of which are approaching the century mark for comments.

But that’s not what you want to talk about. I know what you want to discuss.
Read more “Multipage rage! Yes, it’s time for that discussion. Let’s do this thing.”