The incredible but true story of Alaska Airlines’ change fee reversal

Debbie Winsett’s trip to Seattle was up in the air.

And so was her Alaska Airlines ticket. She knew in advance her family’s plans and return flights could change without warning. And they did.
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Hey Hampton Inn, how do you define a ‘clean’ room?

Sandra Han claims her Hampton Inn room wasn’t clean.

The Hampton Inn begs to differ.

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JetBlue and the case of the full barf bag

If you’ve ever flown on JetBlue, you know that everyone pitches in to clean the plane after the flight.
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“This place is a dump”

quintaIs a nonrefundable hotel rate really nonrefundable? Not really.

Even when you’re talking about the strictest of nonrefundability rules, like those imposed by so-called “opaque” sites such as Hotwire and Priceline, room rates can be refunded. Under the right circumstances.

Rebecca Elliott — no relation to me — had one of those occasions yesterday.
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Yuck! 5 most disgusting cruise ships in the world

prideNo one wants to be stricken by a nasty gastrointestinal virus on a cruise. So to keep the traveling public informed, the Centers for Disease Control and Prevention inspects ships and publishes the results. A score of 85 or lower is consider a “fail.”

Some of the ships on this list are obscure charter operators, but others are familiar to anyone who cruises.

So, without further ado, here are the winners … I mean, losers. (I’ve included an excerpt from the report for your reading enjoyment.)
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