Whenever an airline introduces new lie-flat seats for its richest customers or makes its “elite” level more elusive by restructuring its loyalty program, as has been happening lately, it sparks a predictable debate about the growing rift between the “haves” and “have-nots” in travel.
Next month, American Airlines will begin flying a new Airbus A321T between New York and San Francisco. It comes with lie-flat seats in the front of the plane and an espresso machine only for first-class customers. Read more “Have travelers lost the class war?”
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