Whenever an airline introduces new lie-flat seats for its richest customers or makes its “elite” level more elusive by restructuring its loyalty program, as has been happening lately, it sparks a predictable debate about the growing rift between the “haves” and “have-nots” in travel.
Next month, American Airlines will begin flying a new Airbus A321T between New York and San Francisco. It comes with lie-flat seats in the front of the plane and an espresso machine only for first-class customers. Read more “Have travelers lost the class war?”
Editor’s Note: This is part two of our new “Insider” series on car rentals. Here’s the first part. By the way, if you see something I’ve missed in this post, please tell me in the comments or email me.