JustFly let me book an illegal route — now I want a refund

Using an online travel agency (OTA) to book a vacation in Asia seemed like a good idea at the time to Mitchell Knutson. But when things went wrong, this traveler claimed that the OTA sold him an illegal ticket. He wants our help to get it to reimburse his $1,000 loss. Read more “JustFly let me book an illegal route — now I want a refund”

Hey Orbitz, this flight change doesn’t work for me!

Oh no, not another flight change kerfuffle. Read more “Hey Orbitz, this flight change doesn’t work for me!”