JustFly let me book an illegal route — now I want a refund

Using an online travel agency (OTA) to book a vacation in Asia seemed like a good idea at the time to Mitchell Knutson. But when things went wrong, this traveler claimed that the OTA sold him an illegal ticket. He wants our help to get it to reimburse his $1,000 loss. Read more “JustFly let me book an illegal route — now I want a refund”

I bought a ticket, so why did China Eastern say I didn’t have one?

Ningfen Chang buys an airline ticket to China. But, when she arrives at the airport, the airline tells her she doesn’t have a ticket .She has to buy a new ticket. Can we help her get a refund for the cost of the second ticket? Read more “I bought a ticket, so why did China Eastern say I didn’t have one?”