Maybe the travel industry’s one-sided cancellation policies are due for cancellation

Change your mind when you’re traveling, and the consequences can be costly.
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Is this online travel agency for real?

Did Mitja Baumhackl just book a room through a scammy online travel agency? He thinks so after making a recent hotel reservation at the Fullon Resort Kending in Pingtung, Taiwan, through a site called Asiarooms.com.
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Why I love Delta’s new loyalty program – and why you’ll probably hate it

Loyalty programs may be the single greatest scam pulled on the traveling public.
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Yes, airlines can do something right

If you think the airline industry doesn’t do anything right, think again.
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Airline cancels route – but what about my credits?

Bruce Leibowitz/Shutterstock
Bruce Leibowitz/Shutterstock
Nancy Palmer cancels her flight from Seattle to Baltimore. Then her airline stops flying from Seattle to Baltimore. So what happens with the ticket credit she was offered? Is her ticket really nonrefundable?

Question: I’m writing about a recent issue I had with AirTran Airways and Southwest Airlines and am wondering if you can help. Last April, I booked a flight through Expedia from Seattle, where I live, to Baltimore, to see my parents. I had to cancel the flight, scheduled for June of last year, and Expedia sent me an email saying I had $399 in flight credits through AirTran, to use within one year.

Just recently, I tried to book the same flight — Seattle to Baltimore — and called Expedia to use my flight credits. Expedia got AirTran to release the tickets back to them, but then Expedia staff told me they found out that AirTran no longer flies from Seattle to Baltimore, or from Seattle to anywhere.
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