Mark O’Brien contacted us after he and his cat were denied boarding on a United Airlines flight because he did not make the required reservation for his pet. This is a great reminder to read all the terms and conditions before booking an airline ticket, especially if you’re bringing a pet onboard. Or else you could end up with a paws in your travel plans. “No, your cat can’t fly on United without a pre-booked reservation”
When Lisa Starrett’s cat was run over by a car in a motel parking lot, she was faced with a $2,500 vet and hospital bill: that’s a double ouch. Starrett wanted the motel to help her track down the owner of the car so she could get them to pay the bills.
When the motel said it wouldn’t help because her name wasn’t on the motel register, she turned to our advocates for assistance. Could we help? “Help! My cat was hit in the parking lot of the Motel 6”
When Kathleen Langdon tried to visit her son in Tucson, Ariz., her connecting flight in Los Angeles was canceled. Not willing to be rebooked on multiple connecting flights, Landon and her emotional support cat spent two nights in Los Angeles at her own expense. “Stuck in L.A. with a 15-pound emotional support cat”
Can cats fly in first class on Alaska Airlines? Beth Allen is about to find out. And she’s not going to like it. “Downgraded because cats can’t fly in first class”
Some airline passengers are more equal than others, as Michael Morris found out when his daughter and 2-month-old granddaughter visited him from Los Angeles this summer.
“Seated next to a pooch on a plane? Too bad”