No damage to rental car, but they called a collection agency anyway

Richard Hartman rented a car from Alamo in Montreal this summer. It’s a decision he regrets.

“When I returned their rental car on June 21st, the Alamo staff reported no damage after their inspection but,” he says. But a few weeks later, the car rental company changed its tune. It now claimed he owed $646 for damage to his car.
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