If you book a room with one bed, you should expect a room with one bed

Moinuddin Sayed booked a room on Priceline with one bed, which is exactly what the Sheraton Rockville gave him. Read more “If you book a room with one bed, you should expect a room with one bed”

How will the Qatar quagmire affect your next trip?

Two of Richard Come’s co-workers are affected by a blockade of Qatar, a small country on the Arabian Peninsula that extends into the Persian Gulf and shares its southern land border with Saudi Arabia. Several of Qatar’s neighbors have suspended diplomatic relations and air traffic and accused Qatar of supporting terrorism. Read more “How will the Qatar quagmire affect your next trip?”

Is “buyer’s remorse” a valid reason to void a contract?

A few days after confirming her purchase of an online certification course, Jessica Smith asks a few of her friends and colleagues about it. They encourage her to cancel. Is she entitled to a refund? Read more “Is “buyer’s remorse” a valid reason to void a contract?”

What you need to know about the “24-hour rule”

Stop me if you’ve heard this one before.

Kahtan Daker bought a ticket on Turkish Airlines and said he canceled it 20 minutes later (“within the 24-hour grace period,” he told us). The airline is refusing to refund his money. Read more “What you need to know about the “24-hour rule””

Allegiant Air cancels flight at the last minute. Chaos ensues. Is compensation due?

Dawn O’Brien and her family planned to fly from Cleveland to Hilton Head, S.C., for a family function. But Allegiant Air had other plans. Read more “Allegiant Air cancels flight at the last minute. Chaos ensues. Is compensation due?”