When Joan Judice’s flight to her cruise was canceled, it created a domino effect. Every supplier involved — her airline, cruise line and travel agent — took a half-step back during the resolution. “A flight cancellation sinks a Princess cruise”
No question about it, airlines have some of the most restrictive rules in American business. In the travel industry, nothing compares to the fine print in an airfare. “How “special” do your circumstances have to be for a refund?”
Leah Sherman isn’t the first one and she won’t be the last.
“You can cancel anytime – oh, and good luck trying!”
When Meldra Driscoll tries to check in at the DoubleTree, she gets some bad news: Her reservation’s been canceled. So why is her online travel agency keeping her money?
“I want a refund for my canceled hotel room”
Alicia and Joe Haviland are mad at United Airlines and at me.
They’re furious with United for canceling Alicia’s ticket from Panama City, Panama, to Seattle via Houston and issuing an involuntary refund. As a result, Alicia Haviland missed her best friend’s funeral.
And they’re upset with me because they want me to write about their negative customer service experience and I haven’t — until now.
“Furious at United because she missed her best friend’s funeral”