When Michael Germano finds himself stuck in a smoky Airbnb rental in Mexico, he turns to our advocacy for help. Can we do anything for him? “Stuck in a smoky Airbnb in Mexico! Now what?”
Adelaide Northrop’s preferred accommodation in St John, U.S. Virgin Islands, is unavailable, so she books an alternative hotel through TripAdvisor advertised as having no cancellation fee. When her first choice suddenly offers her a reservation, she happily confirms. So why does TripAdvisor charge her $911?
“TripAdvisor left me on the hook for a $900 cancellation fee”
If your flight is canceled, does your airline still have an obligation to get you to your destination on time?
Rosemarie Dagostino thinks so. She recently ran into problems on her recent flight on Frontier airlines from Chicago to San Francisco. “If your flight is canceled, is your airline obligated to get you to your destination?”
Yes, your travel insurance policy can be canceled.
Maybe no one bothered to tell you. Maybe your travel insurance company and your travel agent want you to think your money’s gone. But maybe, just maybe, it isn’t. “Insider secrets for canceling your travel insurance policy”
Just before Richard Garber’s Groupon for a two-night stay at the Scottsdale Marriott expires, he falls ill. He can’t contact Groupon in time to cancel. Is he still entitled to a refund? “Why won’t Groupon accept my cancellation?”