CarTrawler took my money, but wouldn’t give me a car!

Charles Nethersole books a prepaid car rental through CarTrawler for a trip through the English countryside. But when he shows up at the rental agency, a representative tells him he “doesn’t qualify” to rent a car or to receive a refund. Next stop? Our advocates. Read more “CarTrawler took my money, but wouldn’t give me a car!”

Attention! Don’t be a no-show to pick up your prepaid car rental

If at first you can’t cancel a prepaid car rental, try, try again until you succeed. Otherwise, you risk being deemed a “no-show” and charged for the car. Read more “Attention! Don’t be a no-show to pick up your prepaid car rental”