Yes, asking Comcast for $10,000,000 is an unreasonable request

Michelle Frias wants $10 million from Comcast. No joke. That’s the figure in her unreasonable request against the cable giant. Read more “Yes, asking Comcast for $10,000,000 is an unreasonable request”

Why does my “no-limit” data plan seem to have a data limit?

After Gordon Howe purchased a DISH broadband service with no data limit, he was ecstatic and relieved. As a disabled veteran, Howe relies on the Veterans Health Care website, communicates regularly with his doctors and needs constant weather updates as he lives in a mountainous rural area.

Two weeks later, Howe discovered his data was “throttled,” a technique used by data carriers to limit bandwidth, producing agonizingly slow connection speeds. For Howe, the throttled level of data was of no use. Read more “Why does my “no-limit” data plan seem to have a data limit?”

My Comcast Internet didn’t work, so they sent my bill to collections

Dan Blasingame’s Comcast Internet service doesn’t work. So why is it referring his bill to a collections agency? Read more “My Comcast Internet didn’t work, so they sent my bill to collections”

Bad manners doom this Comcast case before it makes a connection

If any company can make you forget your manners, it’s gotta be Comcast.

But that’s still no excuse for how one of our readers behaved when confronted by a billing problem with the cable behemoth — a slip that basically doomed her case to our circular file.
Read more “Bad manners doom this Comcast case before it makes a connection”

Comcast “lies” about customer’s cable bill — can you help him fix it?

Comcast.

The mere mention of the company is enough to make you want to click away. It’s been called America’s worst company.

But don’t click away, because David Bookbinder needs your help right now and we’re kinda stuck.

Here’s Bookbinder’s case from our forums. As a reminder, this is a live, unedited case that can change at a moment’s notice.
Read more “Comcast “lies” about customer’s cable bill — can you help him fix it?”

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