Ready to buy? Here’s the exact moment when you should make your offer

Negotiating a deal is part art, part science.

The science part you probably already know. In the last few weeks, I’ve reviewed the best time to book an airline ticket or buy a car, a house, and a computer, among other things.

But one big question still looms: At what point during the actual negotiation do you pull the trigger? Do it too early and you could overpay. Do it too late and you might miss your opportunity altogether. Read more “Ready to buy? Here’s the exact moment when you should make your offer”

Buy this! Here are your 2018 Readers’ Choice Award winners

AT&T, Disney and Southwest Airlines have won top honors in the 2018 Elliott Readers’ Choice Customer Service Awards, an annual recognition of companies that offer outstanding customer support and service. Read more “Buy this! Here are your 2018 Readers’ Choice Award winners”

Don’t buy another television until you read this

Before you run to the store to buy a TV on Black Friday, you need to know about Larry Valverde, who purchased a new set from Best Buy last Black Friday. Read more “Don’t buy another television until you read this”

“I feel like Starbucks is stealing money from me”

Katecorn/Shutterstock
Katecorn/Shutterstock
Question: I need your help with a problem I’m having with Starbucks. Over the years, I have regularly purchased Starbucks gift cards on eBay at a discount and simply transferred the balance to my loyalty card registered to my Starbucks account.

I recently discovered a website called Raise.com that was selling Starbucks gift cards at a 20 percent discount, so I purchased about $1,600 worth of cards from the company. I thought these could not only be used by my family and me, but would be great gifts for coworkers.

Realizing that I bought these from a third party, I tried to protected myself by transferring the balances to cards registered to my Starbucks account.
Read more ““I feel like Starbucks is stealing money from me””

How do I choose the right travel insurance policy?

Editor’s note: This is part two in a series of posts about travel insurance sponsored by Access America. Here’s part one.

Nina Boal needs a travel insurance policy. But with so many choices out there, which one should she buy?

“I want to see if I can buy appropriate policy,” she says. “I checked online, and can’t find any direct answers.”

She’s right. An online search for “travel insurance” is likely to pull up a long and confusing list of possible answers. But there are really just three options.
Read more “How do I choose the right travel insurance policy?”