The complaints started pouring in even before the storm had subsided.
Passengers were outraged — outraged! — that their ships had operated even with a hurricane approaching in late October.
One guest, who had just disembarked from a Disney cruise, was livid. “The pools on the upper decks were closed the entire time and the fine dining down below was canceled because of the excessive motion from the extremely rough seas,” she reported.
Read more “Maybe it’s time to lower your expectations at high sea”
If you’ve ever wondered how we ended up here, with sub-standard airline service, angry passengers and disgruntled employees, here’s something to consider. It’s a receipt for a Trans World Airlines flight from Paris to New York — in 1953.
“I dug this out after reading Bob Herbst’s piece yesterday,” says reader and former airline employee Jerry Castellano. “This says it all. No wonder airlines are in the dumpster.”
Castellano’s mother paid $295 for the flight. A deal, right? Yes, until you do the math.
Read more “Paris to New York in 1953: “This says it all””